INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the exact product shown in the main listing images—same model, color, design, and specifications.
Where can I view my sales receipt?
Our product photos are taken of the actual item from our inventory using professional lighting and true-to-life color calibration. While slight differences in appearance may occur due to screen settings, lighting conditions, or camera angles, the item you receive will match the listing.
How can I return an item?
If you wish to return the product, please mail it to us intact, unused. Return shipping is at your own expense; we do not cover return shipping. Check customer-uploaded photos in reviews for real-life shots. We offer free returns within 30 days if the product doesn't match the description or main images. Styled or illustrative images are clearly labeled. All primary photos show the real product.
Will you restock items indicated as “out of stock?”
Some products have been discontinued and are only for display out of stock. If you have any needs or questions, please leave a message to info@wicing.net
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
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